Articles and FAQs/Getting started

Desktop Client Install, Uninstall and Login Guide

CJ Gill
posted this on April 20, 2009, 12:35 PM

This guide describes how to install, uninstall and login to the LeapFILE Desktop Client on a stand-alone Windows based computer. If you want to deploy it on multiple computers using MSI push, please contact us to get the latest MSI file.

Minimum Requirements:-

  1. Base OS Windows XP, Windows 7, or Server 2003.
  2. Microsoft .NET Framework 2.0 or above.
  3. MS Office 2003, 2007, or 2010 for MS Office Integration.

Please close MS Office applications before installing the desktop client.

 

Step 1 - Login to your LeapFILE account via your company URL (like http://webdemo.leapfile.com). Do not type www in the address.

You can find your company's web site address (URL) using an email address here-> https://secure.leapfile.com/fts/drop/Lookup.jsp

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If "Employee Login" is not listed, you can go to www.leapfile.com and click Account Login.

 

Step 2 - After successful logon, download the LeapFILE Desktop Client. If you don't see this link, please contact your LeapFILE Administrator as it may be disabled.

 

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Step 3 - Ignore the Internet Explorer Warning and choose Run to continue with installation. You may also save the file for later use.

 

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Step 4 - Enter User Name and Organization name.

 

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Step 5 - Choose install location. We recommend default installation folder location.

 

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Step 6 - Follow the onscreen instructions to continue with installation

 

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Step 7 - If you get this error message, please download .NET Framework from Microsoft website. Setup will exit and you will have to run the setup wizard again after installing .NET Framework.

 

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Step 8 - Search Microsoft website for .NET Framework and install it. If you have 64 bit computer, please download "Microsoft .NET Framework Version 2.0 Redistributable Package (x64)"

 

Follow Step 1 through Step 6 after successful installation of .NET Framework.

 

Step 9 - You have successfully installed LeapFILE Desktop Client.

 

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How to login to Desktop Client?

Step 1 - Open LeapFILE Desktop Client application from Start menu

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Step 2 - Login to Desktop Client


 
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Step 3 - Enter the your LeapFILE URL. Contact your LeapFILE admin for URL or you can also login to your account at www.leapfile.com to get the URL.


 
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Step 4 - Enter your ID and Password. Contact your LeapFILE Admin for ID and Password.
 

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Step 5 - Login Confirmation.

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Step 6 - Use LeapFILE system tray icon for making any changes later.

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How to uninstall LeapFILE Desktop client?

You can go to Add/Remove programs under control panel and uninstall the desktop client. Here are the steps to remove the desktop client completely from the system:

  1. Uninstall the program from Add/Remove programs
  2. Delete C:\Program Files\LeapFILE folder
  3. Delete Add-in Express folder from My Documents
  4. Delete temporary and log files from C:\Documents and Settings\<user>\Application Data\LeapFILE
  5. Delete registry keys : HKLM\Software\LEapFILE, HKLM\Software\WOW6432node\LeapFILE and HKCU\Software\LeapFILE
 

Comments

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Josh Laabs

Three years and still no desktop client for Macs? Hm.

July 13, 2012, 2:57 PM
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Eric Miller

Another voice in the chorus of requests for a desktop client for Mac!

August 27, 2013, 9:18 AM
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Miguel Cornejo

Is there a desktop client for Windows 8.1?

August 12, 2014, 8:55 AM